Sales Policy

Thank you for shopping with us! We’re committed to providing high-quality products and excellent customer service. Please review our sales policy carefully before making a purchase.

All Sales Are Final

All purchases are considered final. We do not offer refunds under any circumstances, including but not limited to:

• Change of mind

• Incorrect size or color ordered

• Delivery delays outside our control

• Minor imperfections within industry standards

Store Credit Only

While we do not issue refunds, we may offer store credit on a case-by-case basis for:

• Items damaged in transit (with photo proof within 48 hours of delivery)

• Incorrect items received (must be reported within 7 days of delivery)

To request store credit, please contact our customer service team at [insert email/contact info] with your order number and supporting documentation.

Eligibility for Store Credit

To be eligible for store credit:

• Item(s) must be unused, unwashed, and in original packaging

• Request must be made within the return window stated above

• Clearance, custom, or limited-edition items are not eligible

Final Note

By completing a purchase, you agree to this sales policy in full. We encourage you to reach out with any questions before placing your order to ensure a smooth and satisfying experience.

Namiwear Fulfillment Policy

All items are now made when ordered, ensuring better quality and attention to detail compared to mass production, which can lead to mistakes. Currently, production and shipping take about 11 days from our warehouse. This time may vary depending on the complexity of the item. This approach also helps reduce waste, minimizing our impact on global manufacturing waste issues.