REFUND/EXCHANGE POLICY

If for some reason your package or lost or stolen it is out of our hands to replace the item since the products we make are pre-order only and a refund will not be available in this instance. All claims with the shipping company will be sent out and shipping fees will be able to be recovered if a claim is accepted.

What can I return ?
We’re sorry things didn’t work out! We will gladly refund for store credit or unworn and unwashed merchandise in its original condition within 5 days of your delivery when accompanied by the original eReceipt listing the price paid.

PRE-ORDERS CAN NOT BE REFUNDED BEFORE SHIP DATE! ITEM MUST BE EITHER DEFECTIVE OR SIZE ISSUES!

Please note: Clearance items* and cannot be returned or exchanged unless the merchandise was found to be defective or size issue.

**Clearance items in the sale section will show up as on SALE this also applies to discount codes

DELAYS ARE NOT GROUNDS FOR CASH REFUNDS .


How do I return my items?

WAY TO RETURN YOUR PURCHASES

Please note:
Shipping & handling charges will not be refunded.

Returning by mail:
1. Package the unworn, unwashed items, with original tags, securely in the original product packaging, whenever possible.
2. For all returns you will be responsible for the return shipping cost. Ship the return package to: Namiwear PO Box 332 Thornburg VA 22565


How will I be refunded?
Refunds will be issued with a unique code specific to your order for store credit and will not expire. Shipping charges and sales tax on shipping are not refundable.


If you have any questions, please don't hesitate to contact our customer service email at contact@namiwear.com